Corporate Profile

We’re driven to create comfort. 

For over 45 years Australians have been enjoying the comfort, convenience and reliability of Rinnai appliances.

Rinnai Australia Pty Ltd is a wholly owned subsidiary of Rinnai Japan Corporation, a listed company headquartered in Nagoya Japan. Rinnai Australia supplies some of the world’s leading products sourced locally from Australia, and from Rinnai’s over 40 manufacturing facilities in Japan and around the world.

In Australia, Rinnai has three world class manufacturing facilities located in Victoria and South Australia, supported by a large national sales and distribution network. The Australian business has become a ‘centre of excellence’ in specific technologies for Rinnai Corporation globally, and engages significant R&D and product development activity on behalf of Rinnai subsidiaries across the world.

Today Rinnai has grown to become one of Australia’s leading industry suppliers and innovators for Hot Water, Heating, Cooling and Commercial equipment as well as a trusted household name synonymous with reliability and quality.

Our products extend across a broad category base, covering hot water (electronic gas, electric, solar and heat pump technologies), heating and cooling systems for single rooms, whole of house and commercial buildings ( ducted and static gas heating,  gas space heating, reverse cycle air-conditioning), renewable energy systems including heat pump, solar, geo-thermal and photoelectric appliances for renewable energy hot water and heating and cooling applications, gas log fires and other home comfort appliances.

Rinnai Australia has built a number of iconic product brands including the famous Rinnai Infinity, Hotflow, Equinox, Brivis Wombat , Buffalo, Energysaver, APAC and a variety of Solar and commercial oriented brands, all of which have become household names in Australia and in markets to which Rinnai Australia exports.

The Rinnai Vision

Our vision is to be market leaders in the provision of innovative products and services within synergistic business arenas, to meet the growing demand for value based products, environmental sustainability and renewable energy efficiency.

The Rinnai Mission

Our mission is to strive towards our vision and achievement of strategic goals through a focus on our customers’ needs, strategic business diversification, product development and differentiation.

We do this with integrity, care for our employees and community, environmental responsibility and by aligning our business processes to deliver what we promise – brand leadership, customer first and profitable growth.

Our Values

  • Customer first
  • Exceeding expectations
  • Excellence and innovation
  • Trust and encouragement
  • Involvement and inclusiveness
  • Environmentally responsible products and services
  • Integrity