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We’ll try our best to get back to you the same day!
We’ll try our best to get back to you the same day!
Product Sales and Service, Product Helpline and Spare Parts: Mon – Fri 8.00am to 5.00pm AEST
1300 555 545
03 9271 6605
82-88 Mills Road Braeside VIC 3195
82-88 Mills Road Braeside VIC 3195
After hours emergency number hot water – call 1800 000 340
By mail:
Rinnai Australia Pty Ltd
P.O. Box 460 Braeside
VIC 3195
1 Eastern Creek Drive
Eastern Creek
NSW 2766
Unit 1/21 McPhee Drive
Berrinba
QLD 4117
Unit 2/Building 19
Charles Sturt Industrial Estate
20 Cheltenham Parade
Woodville
SA 5011
Unit 7/28 Belmont Avenue
Belmont
WA 6104
Rinnai Australia Pty. Ltd. reserves the right to make modifications and change specifications without notice
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The information and advice provided by the Rinnai chatbot (RinnAi) are for general informational purposes only and relate solely to Rinnai's products and services. While we aim to ensure the accuracy and usefulness of the information provided, the Chatbot is an automated system and may not always reflect the most up-to-date, complete, or applicable information for your specific needs or circumstances.
The Chatbot does not provide professional, financial, legal, medical, or personalised product advice. Any recommendations or information offered should not be relied upon as a substitute for appropriate independent advice tailored to your needs and situation.
To the extent permitted by law, Rinnai makes no representations or warranties, express or implied, about the accuracy, reliability, suitability, or availability of the information provided by the Chatbot. Use of the Chatbot and any reliance on its responses is at your own risk.
Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantees, rights, or remedies conferred by the Australian Consumer Law (ACL) or any other applicable legislation that cannot be excluded, restricted, or modified by agreement. Where any warranty is implied by law and cannot be excluded, Rinnai limits its liability to the maximum extent permitted under the ACL.
For accurate, up-to-date information about our products and services, please contact our customer service team on 1300 555 545.