The information and advice provided by the Rinnai chatbot (RinnAi) are for general informational purposes only and relate solely to Rinnai's products and services. While we aim to ensure the accuracy and usefulness of the information provided, the Chatbot is an automated system and may not always reflect the most up-to-date, complete, or applicable information for your specific needs or circumstances.

The Chatbot does not provide professional, financial, legal, medical, or personalised product advice. Any recommendations or information offered should not be relied upon as a substitute for appropriate independent advice tailored to your needs and situation.

To the extent permitted by law, Rinnai makes no representations or warranties, express or implied, about the accuracy, reliability, suitability, or availability of the information provided by the Chatbot. Use of the Chatbot and any reliance on its responses is at your own risk.

Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantees, rights, or remedies conferred by the Australian Consumer Law (ACL) or any other applicable legislation that cannot be excluded, restricted, or modified by agreement. Where any warranty is implied by law and cannot be excluded, Rinnai limits its liability to the maximum extent permitted under the ACL.

For accurate, up-to-date information about our products and services, please contact our customer service team on 1300 555 545.