HD28e (External)
HD28e (External)
The ultimate solution for reliable hot water
Always delivering a constant supply of hot water at a stable outlet temperature, no commercial hot water task is too much for the Rinnai HD28e (external) Heavy Duty Continuous Flow Hot Water system.
Thanks to Japanese quality and continuous design improvements, this efficient water heater is built to withstand tough Australian conditions while optimising efficiency.
The HD28e only consumes gas when in operation, achieving an excellent 6.0 Star energy rating.
For external applications only.
Locate Your Nearest Stockist
NOTE: Rinnai does not sell directly to the public. Our products are available only through third-party stockists and installers.
Ideal for cafe’s, small retail and childcare centres
Renowned Japanese design / Australian made
Building Management System (BMS) fault option
Anti-frost protection down to -20°C
Natural gas or LPG models available
External model
5 year heat exchanger warranty*
Features
- 83% thermal efficiency
- 48kW output capacity
- Internal and external options available
- Heat exchange bypass technology to maintain perfect temperature while reducing pressure loss
- MECs (Manifold Electronic Control System) compatible
- External heater has a status operation monitor displaying the set water temperature and system status
Ideal for
- Cafés
- Hairdressing salons
- Butchers
- Laundromats with domestic style top loader machines
- Childcare centres
- Small amenity blocks
- Factories
Rinnai Quality
- Renowned Japanese design, quality and components
- Manufactured in Rinnai’s own state of the art facility
- 5 year heat exchanger warranty*
- 3 year parts and labour warranty*
*For full warranty terms and conditions refer to the related warranty booklet.
Product codes: REU-VCM2837WC
| Rinnai – HD28 external Heavy Duty Continuous Flow Hot Water | Values | |||
| Dimensions | Height | mm | 583 | |
| Width | 357 | |||
| Depth | 272 | |||
| Weight | kg | 20 | ||
| Colours | Silver | |||
| Factory Default Temperature | C | 50 or 75 | ||
| Water Pressure | Minimum | kPa | 220 | |
| Maximum | 1000 | |||
| Gas Rate | Minimum | NG / LPG | 11 | |
| Maximum | 210 | |||
| Flow Rate | 25° C / Max | L / min | 28 / 37 | |
| Star Rating | 6.0 | |||
| Connection Sizes | Gas / Hot / Cold | 20 / 20 / 20 | ||
| Status Monitor | Yes | |||
| Dimensions | Height (including brackets) | mm | 653 | |
| Hot Water Outlet | From Wall | 96 | ||
| Left from Centre | 110 | |||
| Cold Water Inlet | From Wall | 75 | ||
| Right from Centre | 27 | |||
| Gas Connection | From Wall | 104 | ||
| Right from Centre | 89 | |||
| Hot Connection Length | From Base | 36 | ||
| Cold Connection Length | 46 | |||
| Gas Connection Length | 36 | |||
Book a Service
/ Repair / Warranty Assessment
Looking for support?
Please get in touch and let us help.
Find a Supplier
We'll help you find a Rinnai supplier so you receive the right advice and product, as locally as possible.


