Gas Water Heaters

  1. Checkpower supply (Plug another appliance (ie hairdryer) into power point and test. If a controller is fitted  check that it is on also)
  2. Check gas supply (Turn gas stove top on then turn hot water tap on. If flame drops on stove this shows it is possibly a gas supply issue)
  3. Is there enough water flowing? (Try opening tap further or turn another tap on as well)
  4. Clean filter on HWS and clean water restrictors in shower head and taps (If water is isolated and safe to do so)
  5. Are there any error codes displayed on controllers? (Refer to installation manual for trouble shooting)

Gas Space Heaters

  1. Check power supply (Plug another appliance (ie hairdryer) into power point and test)
  2. Check gas supply (Try another gas appliance)
  3. Check controls (Child lock is on or thermostat settings to low or a error code displayed)
  4. Have filters been cleaned recently?

Electric Panel Heaters

  1. Check power supply (Plug another appliance (ie hairdryer) into power point and test)
  2. Is the thermostat  turned up or the heater timer not set?

Gas Portable Heaters

  1. Have any chemicals been used recently (recently painted or cleaning products)
  2. Is the room ventilated (door or window open)
  3. Clean the Filters
  4. Check the bayonet fitting and the hose is not kinked blocking gas supply
  5. Are there any error codes displayed? (Refer to installation manual for trouble shooting)

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