Warranty

Review Rinnai warranty information, request a warranty assessment and register your product.

Request a warranty assessment

Have the product model, serial number, purchase date and installer details ready before starting.

You’ll need:

  • Product model & serial number
  • Proof of purchase
  • Installation date (if known)
Request an assessment

Warranty information & Downloads

Warranty

Infinity Gas Continuous Flow Hot Water — Warranty Terms & Conditions

Download
2.2 Mb
Warranty

Efinity Electric Continuous Flow Hot Water — Warranty Terms & Conditions

Download
0.7 Mb
Warranty

Enviroflo Electric Heat Pump — Warranty Terms & Conditions

Download
0.5 Mb
Warranty

Solar Hot Water — Warranty Terms & Conditions

Download
0.5 Mb
Warranty

Cooling / Air Conditioning — Warranty Terms & Conditions

Download
0.5 Mb
Warranty

Gas Fires / Heaters — Warranty Terms & Conditions

Download
2.5 Mb
Warranty

Outdoor Radiant Heaters – Warranty Terms & Conditions

Download
0.5 Mb
Warranty

EL Series Electric Fireplace — Warranty Terms

Download
0.6 Mb
Warranty

Commercial Products — Warranty Terms

Download
0.5 Mb

Register your product

Complete the details below to register your Rinnai product.

This section is to register the 'Warranty' for your unit only. If you are experiencing an issue with your unit, please go to 'Book a Service'.

Prefer to talk to someone

Contact our support team for product advice, warranty help or to book a service.