Authorised Trade Customer Portal

The Rinnai Trade Customer portal gives authorised Rinnai customers convenient access to product availability and a range of tools designed to support self-service.

Need access?

Complete the registration form via the below link and a Customer Service Representative will verify your details.

IMPORTANT: To create an online login, you must already have an active account with Rinnai. You will need your Rinnai account information to register. 

Once approved, login details will be provided so you can access the portal.

Create an online account

Access portal

Once your registration has been reviewed and approved, you will receive an email with your login details.

As an authorised trade customer, you can then access the portal via the link below to check product availability, stock information and other self-service support tools.


Login to Authorised Trade Customer portal

Support

Our team can help with product advice, servicing and support.